STS Flooring Covid-19 updates

Posted by STS 30th March 2020 - Updated May 5th 2020

Company Notice to all our customers concerning Covid 19 CoronaVirus outbreak.

Our priority is to protect the safety of our employees and customers, follow PHE guidelines and to ensure we continue operating in order to support the demands of the country’s essential services.

STS Flooring Distributors have remained committed to providing a next day delivery service supporting the essential works required within our commercial flooring and Hygienic Cladding Industry. We have been extremely busy servicing the industry with essential deliveries and although we are operating with a limited number of staff we are pleased to announce that we have fulfilled the following orders during the last six weeks: -

Warehouse & Distribution

Basildon and Orpington warehouse and distribution operations have achieved a remarkable service while operating with skeleton staff. Cambridge, Croydon and Watford remain closed until further notice.

We are currently still operating between the hours of 8am to 5pm with trade counter collections available as long as we receive 24 hours’ notice.

All of our staff that are involved in our warehouse and distribution services are following strict social distancing guidelines, which is monitored throughout the day to ensure compliance is maintained by everyone involved.

Placing sales orders

Our sales office is still fully operational, and we currently have 8 experienced staff working from home, that are able to process your orders in the normal way. Our sales team are contactable on our usual telephone number 0345 899 1000

Our special thanks to our staff on the front line that are fully committed to help us maintain these essential services to the industry. Without your support we would not have achieved the services that we provide.

SALES CONTACT US, OR CALL A MEMBER OF OUR SALES TEAM ON 0345 899 1000

Accounts

With immediate effect, all sales invoices and customer statements will be sent by email to the email address registered on our system for such correspondence.

Where there is no such recorded email address, invoices and statements will be sent to the email address of the primary contact for the account.

Emailed invoices and statements will be sent from ‘’taskmaster@etcl.co.uk’’ - on behalf of sales@stsflooring.co.uk or accounts@stsflooring.co.uk

Please check your junk email for this email address and add to your Safe Senders lists for future.

If you receive an email as the primary contact and you would prefer us to forward invoices and statements to an alternative email address or if any of your contact details have changed, please complete Our Account Update Form or email us at salesinvoicing@stsflooring.co.uk

Please help us by remitting all payments for outstanding accounts by BACS to the account details given on the invoice and statement.

WANT STOCK DELIVERED?

WE PROVIDE A NEXT DAY DELIVERY SERVICE*

CONTACT US, OR CALL A MEMBER OF OUR SALES TEAM 0345 899 1000